Tuesday, May 4, 2010

Letter to Wall Street Journal

Dear Sue,

Loved your Best of the Juggle in the April 29 Wall Street Journal.

Years ago I wrote “Email Rules” which made clear that we need to refrain from “throwing the baby out with the bathwater”. Email allows us to be “faster, better, cheaper” in doing all forms of communicating. In commerce, it is the medium through which all business happens. Sure there is abuse and overuse, but in the end it allowed the fabulous “Fab” do his job around the world in an instant. If he was careless in his writing and/or memorialized information that hurts him and his employer then so be it. Email is not the problem. Don’t blame the messenger for your stupidity.

Best regards,

Randy Kahn