Tuesday, April 28, 2009

Developing a Records and Information Management Program

If your company needs to develop a Records and Information Management Program, do it:

A. When you have proper executive commitment and time to be proactive;

B. Right before you know you are going to have a lawsuit filed against your company; or

C. Never do it because it is only a drain on resources.

If you chose B,

Are you kidding me?

you may experience a major headache like one company who developed a “records program” as a way to destroy documents when already facing lawsuits and as a result got nailed for destruction of evidence.

If you chose C, you are like many people who feel there is no business benefit to a good RIM program. Not so--one of our clients won their company’s Business Process Improvement Award after 2 years of building their RIM program.